31-01-2024 10:43 PM
My plan should be £25/month and £13.25/month for device but I am being charged £44.02/month and £13.25/month for device. I have a zero spending cap on so how is this happening and what can I do about it?
31-01-2024 10:46 PM
What are the extra charges listed as, on your bill?
The spend cap doesn't cover all activity - https://ee.co.uk/help/help-new/billing-usage-and-top-up/track-and-manage-your-usage/how-do-i-set-up-...