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Multiple sims

Wallace2169
Visitor

‎24-01-2024 09:27 PM

  • I had a second sim added too my account but now I have a bar on my sim to pay for things through my contract as it says they can’t confirm I am the main account how to I fix this 
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1 REPLY 1
Katie_B
EE Community Support Team

‎25-01-2024 08:12 AM - edited ‎25-01-2024 08:13 AM

Hello @Wallace2169. 

Welcome to the community. 

Are you aware if the bar is a Spend Cap?

If yes, and you are the account holder you can remove this within your EE account online.

Katie

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