does anyone have a real email address or where I can officially complain and report ee for false advertising.
I purchased a contract on the offer of a free £300 gift card, this was last November and they have still yet to send me a gift card.
I have asked over and over and I get given fake emails which I email and it gets sent back as a fake email address , I tell them this and get passed to differnt places all blaming each other sending me in circles.
I got told couldn't issue it without speaking to prize department, they said I need ee to sanction/ action it as they hadn't so spoke to another person who assured me he has actioned it by emailing them and to Tey a different department who told me again no its back to ee to sort. Every time it's a different person I tried to open a complain last time as the person I spoke to was also rude and he opened it and then I got an email saying was closed the next day!
I need to complain to someone outside of the company. No one seems to know who to talk to or where to speak to , how can I get the reward card I was promised I wouldn't have purchased this phone there were different offers but this seemed at the time a good one but without the 300 extra card it's not as good!
They sold this to me but never delivered
