EE theft

[Ariana7]

EE placed another telephone line on my account without my authorization and still deducted amounts from my bank account.

[Leanne_T]

Hi @Ariana7 

Thanks for coming to the community 🙂

Do you have a smart watch or tablet at all? 

Is the second number for a SIM Only plan? 

Leanne 🙂

[Chris_B]

@Ariana7  have you spoken to customer services about this ?