Do I now have to credit check even if it’s an upgrade?

[Emma3251]

Just wondering with the new way of upgrading paying for the device and air time separately, do you now have to have a proper credit check even to upgrade ? 

[Christopher_G]

Hi @Emma3251 

Check out this Flex Pay Explained article. It goes through all of the information for our Flex Plans.

Chris

[Wendyk2]

You most likely sorted by now but I upgraded my phone and I just went on a similar plan to my existing one was very quick if ring then I didn’t want 2 debits come out and I think if you psy on time each month and been with EE for years it’s a internal credit check to see how you run account.