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CHANGES TO DIRECT

Troy70
Visitor

Dear Customer Services,

With reference to the above subject matter, I am hereby writing to inform you that my date for payment from my employer have changed to the last day of the month, so I would really appreciate if you can change my direct debit date for my mobile phones to the first day of every month starting from December 1st 2023
 
Hoping to hear from you soon about the necessary changes.
 
Kind regards,
Troy ******
 
[Mod edit: Please do not share personal details such as your full name, as your posts are visible to the public. Thanks!]

 

1 SOLUTION

Accepted Solutions
XRaySpeX
Grand Master
Grand Master

@Troy70 wrote:

Dear Customer Services,


This is not!

Nor is it the correct platform for contractually notifying them of anything.

You can change your payment date under Bills & Payments > Manage Direct Debit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

1 REPLY 1
XRaySpeX
Grand Master
Grand Master

@Troy70 wrote:

Dear Customer Services,


This is not!

Nor is it the correct platform for contractually notifying them of anything.

You can change your payment date under Bills & Payments > Manage Direct Debit.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)