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Change Contract

Thatcher_124
Visitor

‎13-07-2023 02:56 PM

I'm mid contract and signed up for a deal which offers way too much data that I will never get close to using. 

I want to stay with EE but also hoping there are some options to downgrade the plan that helps loyal customers such as me who are stuck mid contract. Whilst I agreed to the plan, I feel that I've been slightly mis-sold based on my usage.

Do I have any options? or it simply just a wait it out until the end of the agreement / pay the contract out?

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎13-07-2023 03:06 PM

@Thatcher_124 : You can't downgrade to a cheaper plan mid-term w/out paying off the rest of the term less 4%, but only in your upgrade window from 45 days before end of term.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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