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Cancel Subscription

ESBingayen
Visitor

‎12-01-2024 08:42 AM

Hi EE,

I have advised in November 2023 that I am cancelling my SIM only subcription / contract that is due to end 20 December 2023. Can someone from EE confirm for me that my subscription is already cancelled. As I have already cancelled my direct debit. I would no longer need EE service as I have migrated back since November 2023 to  live for good in the Philippines.

Thank you.

Edwin Bingayen

0 Helpful
2 REPLIES 2
bristolian
Legend
Legend

‎12-01-2024 09:44 AM

There is no account access on this public forum, how did you advise of your cancellation in November 2023?

XRaySpeX
Grand Master
Grand Master

‎12-01-2024 10:30 AM

@ESBingayen : Not a good idea to cancel your DD. As contracts are paid a month in advance you may be due a refund which EE will credit to your DD.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)