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Billing amount

KatDyer82
Visitor

Hi, I received a pay monthly sim a couple of weeks ago. My monthly total should be £27 per month. This month I am being charged £76, and when I try and link my EE phone number to my EE account, a random account number appears. I have no clue as to what the charge is for. I’ve had the SIM card for a couple of weeks! 

1 REPLY 1
Katie_B
EE Community Support Team

Hello @KatDyer82

Welcome to the EE Community. 

Did you port your number to EE? 

Katie