30% F&F discount on an additional line

[ClartyParty]

Afternoon all, 

I'm an existing EE customer who have an F&F code. I'm trying to add an additional line to my account. I'm adding the code into the discount code section of the basket. But it says the code is invalid. Is this due to the multi-line discount amount being applied first? The code is correct & was generated a couple of weeks ago. Any advise on how to get around this? 

Cheers Chris

[Leanne_T · Accepted solution]

Hi @ClartyParty 

Thanks for coming here. 

Please give us a call on 150 and the team will see what they can do to help with the multi line discount being applied and help you get this sorted 🙂

Leanne.