Wi-fi disc

Smee1971
Visitor

Can i ask how do i go about getting the wi-fi disc for my smart hub (its the white one). 

i have been given a BT wi-fi disc ( the black one) .

Was told that it’s compatible with my smart hub. It shows as connected on the hub management thingy but it’s not paring and i get a red light on the disc ( not on my smart hub).

meany thanks 

1 REPLY 1
Kta121963
Investigator
Investigator

I got sent one when I joined EE. When I had a wifi problem I phoned the support number and they sent me a second one automatically.