New Broadband order - when does the tracking update?

[NotHimJim]

Evening, I placed a new BB order on the 9th - switching from BT 900Mbps to EE 1`.6Gbps.

When looking to track the order it simply says - 
Thanks for your order.
We're just updating our records. Check back later and you'll see all your order details here.

Installation date is the 26th and I've received a text as well as email.
Curious when the order will update/look like it's moving in the tracking.... ?

Any help? 
Thanks!

[NotHimJim]

I'm the same.

I have an engineer booked for Tuesday the 26th.
Switching from BT900 to EE 1.6Gbps.

I can't track the order on the website as it says the service is unavailable at the moment (looks to be a website issue).

I'm anxious that this all goes as smoothly as it should as both myself and my wife work from home!

[NotHimJim]

I'm the same.
My service is supposed to be switching over from BT to EE on the 26th.

I can't however check the status as I get the same issue/error.