Wanting to see my upgrade options for home broadband

Brian18881 · ‎21-01-2024

But each time I try to view my details I'm the EE app the page doesn't load and I get a message that says something like I can't view this page as I don't have permissions. I'm pretty sure I'm over my original contract length as it's been over 2 years.

I'm not wanting to leave EE but I want to see what options there are.

XRaySpeX · ‎21-01-2024

In your online MyEE for BB: BROADBAND > Change your broadband plan

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Brian18881 · ‎21-01-2024

When I do that I get I get a message saying technical error with a phone number to call. Hopefully I have included a screenshot in my reply.

XRaySpeX · ‎21-01-2024

Don't worry, your images were awaiting approval. I have now done so & they should appear soon.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)