Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Very disappointed

ZR26
Visitor

‎18-11-2023 11:13 PM

Can you please merge the broadband link offer you texted me today. I have tried countless times. I am meant to be receiving free unlimited data after it expires on 20th November. But the link does not work sent to me today from my buying new broadband yesterday. I have been trying the link since this morning and phoned you about 6 times and tried the link about 20 times. Seriously disappointed!! Here is the link and what is the account number for broadband? 

http://ee.co.uk/exp/migrate/link-your-products

0 Helpful
2 REPLIES 2
XRaySpeX
Grand Master
Grand Master

‎18-11-2023 11:38 PM - edited ‎18-11-2023 11:40 PM

@ZR26 : That link works for me.

You should've received your BB account number in your Welcome email. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful
Chris_B
Grand Master
Grand Master

‎19-11-2023 06:22 AM

@ZR26   The link works for me also.   Try clearing your device history and cookies then try again.  

0 Helpful