Re: Spend cap

judyd1955
Explorer

I think this may apply to my landline number.  I declined a spending cap for this number. Why have I been capped anyway?

[Mod edit: Please do not post your contact details in this public forum. Thanks]

3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

@judyd1955 : Spend caps are not applied on landline nos.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
judyd1955
Explorer

Please can you detail what

i have been charged

for 

Katie_B
EE Community Support Team

Hi @judyd1955

If you have extra charges on your account these will viewable on your EE bill. 

Do you have access to your account online?

Katie