Missing wifi !

[Tina-88]

Hello I transferred all my details to you recently and was told I would be without WiFi for 10days but not to worry you would send me something temporary to get me through its been 4days and I haven't received anything yet ? Please help 

[Neil-O]

Hi @Tina-88 welcome to the community and thanks for posting, did you order a broadband plan that included smart hybrid connect equipment? 

Neil