14-01-2024 09:44 AM
Hi , we’ve signed up for the new EE smart hub plus next week with EE TV box and mini box too , we are switching from Bt hub with full fibre speed of 145 and we’re using sky stream boxes which all worked fine on the Bt hub .
can we expect the signal on the new EE smart hub plus to be as strong as the Bt fib full fibre signal was ?
Tv boxes are about 8m from router .
14-01-2024 09:46 AM
@Eastie19 It should be if not better. but you’re asking a question that can not really be answered until you try it.
14-01-2024 09:53 AM
The boxes and switchover in jan 24th , although I was led to believe there would be no cancellation charge as switching from BT I’ve received a text saying we will be charged £33 for the early cancellation as contract ends in 5 weeks ?
14-01-2024 01:00 PM
@Eastie19 , you will have to discuss this with BT, they should be able to take a look at this for you and let you know, or ring EE customer service and ask them.