cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

EE SMARTHUB PLUS SIGNAL?

Eastie19
Established Contributor
Established Contributor

Hi , we’ve signed up for the new EE  smart hub  plus next week with EE  TV  box and mini box too , we are switching from Bt hub with full fibre speed of 145 and we’re using sky stream boxes which all worked fine on the Bt hub .

can we expect the signal on the new EE smart hub plus to be as strong as the Bt  fib full fibre  signal was ?

Tv boxes are about 8m from router . 

 
 
3 REPLIES 3
Chris_B
Grand Master
Grand Master

@Eastie19  It should be if not better. but you’re asking a question that can not really be answered until you try it.  

Eastie19
Established Contributor
Established Contributor

The boxes and switchover in jan 24th , although I was led to believe there would be no cancellation charge as switching from BT I’ve received a  text saying we will be charged £33 for the early cancellation as contract ends in 5 weeks ? 

@Eastie19 , you will have to discuss this with BT, they should be able to take a look at this for you and let you know, or ring EE customer service and ask them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.