We recently got in touch with EE to change our package and were told we would receive a new Smart Hub, prior to this we had an older white router which we could access with the EE Home app. I set up the Smart Hub today.
It was straightforward enough to get set up, our mobile phones and TV had no issues connecting, but our Google Mini and Yoto audio player are not successful in connecting to the network; in the apps for setting up these devices, they are not even finding the network to attempt a connection.
I tried turning off the 5ghz connection as I know this caused an issue on the old router, particularly when setting up the Yoto players. I also tried setting up a guest network to see if that might be more discoverable, but it didn't make any difference.
Also, with the old router we had to get two booster discs as the router did not cover the whole house. When we were told we would get the new router, we were advised the discs would work with it. I'm not able to see where I would go to set these up as the new router isn't compatible with the old app.
Any advice on how to resolve these issues would be greatly appreciated.
