Being billed by both BT and EE

[Hawkeye9]

We recently moved from BT to EE because there didn't seem to be any choice when our BT contract ended.  Now we've received a bill from BT and one from EE - within a couple of days of each other.  How long are they both going to bill us? 

[Robbie-Mac]

Hi @Hawkeye9

Welcome to the EE Community and thank you for posting!

I am sorry that you're receiving both a BT and EE bill.  I assume that you placed your order as a new customer with EE, as opposed to regrading from BT to new EE.  Have you spoken with anyone since your post?

Drop me a reply back if you still need a hand.  I'll be happy to help you out from here 🙂

Thanks,

Robbie