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Can purchase on Microsoft store with my phone bill which is a monthly plan

daniel137
Investigator
Investigator

Cant purchase on Microsoft store with my phone bill which is a monthly plan 

3 REPLIES 3
XboxGamer1987
Prodigious Contributor
Prodigious Contributor

Hello @daniel137 

I know you can buy things Using your EE Number to buy things on the Xbox. Do you have a Spend Cap on your Pay Monthly account?  If set to £0 you can't use your EE Account to buy things.

Text UNBAR to 150 to remove the Spend cap.  If that doesn't work then you will need to Call EE on 150 to set up your Spend Cap.

The max you can charge your EE bill per transaction is £40 and monthly is £240.

Information on the Spend Cap here - https://ee.co.uk/help/mobile/manage-use/pay-monthly/set-up-and-manage-spend-cap

Have unlimited spe d cap but still not allowing me 

James_B
EE Community Support Team

Is the purchase you're trying to make over the £40 transaction limit, @daniel137?

James