28-02-2024 06:20 PM
I have had Alexa calling enabled with my EE account for some time and use the service regularly.
Since a few days ago, when I make an outgoing call to a landline or mobile, the connection is made, but when the other person picks up, I am not audible, and they are not audible to me.
Incoming calls from my EE mobile to Alexa are working fine, and Alexa to Alexa calls outbound are working OK
Has anyone else had this problem, or know of a solution? I have used 2 separate Alexa devices too and it's the same problem
28-02-2024 07:00 PM
@TonyW5 Try removing the Alexa skill from your Amazon account and then re add it.