Won't let me add an Apple watch

[Pippy62]

Hi, I've been trying to add an Apple watch to my account but its says 'you are unable to add another product to your account at this time'. 

Anyone know why?

[Chris_B]

@Pippy62 have you just joined EE ?  If you have you’ll need to at least wait 3 months to try and get an additional product on your account. 

[Pippy62]

Nah, been with EE 10 plus years, with tablet and broadband too.

[Chris_B]

@Pippy62  You’ll have to call customer services about this then.   That’s strange. 

[Lack28]

Same with me. What happened? 

[Christopher_G]

Hi @Lack28 

Welcome to the community.

If you have a chat with our Mobile Care team, they'll be able to check this for you.

Chris