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Regarding the my order for iPhone 14pro Max

AnuRithin2
Investigator
Investigator

‎10-10-2023 04:18 PM - last edited on ‎10-10-2023 06:25 PM by

Myself Anu Varghese. I ordered a iPhone 14 pro max through online on 6th October with the order number XKOXXXXXXXXX as monthly payment scheme with the new connection. Today i received the Sim but i didn't get the mobile. I try to track the order but unfortunately i couldn't find that. If you don't mind please don't hesitate to help me. Thank you

 

[MOD EDIT: Removed order number]

0 Helpful
2 REPLIES 2
Christopher_G
EE Community Support Team

‎10-10-2023 06:26 PM

Hi @AnuRithin2 

I recommend speaking to our Mobile Care team so they can check your order for you.

Chris

0 Helpful
bethc125
Explorer

‎13-10-2023 03:15 PM

I would say try and and call EE and see what’s happening there. 

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