cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Poor WiFi iPhone 15 pro

eb154
Contributor
Contributor

Since setting up my new 15 pro, I’ve had a very poor WiFi connection, which I never experienced on my 12. It’s so poor that it keeps trying to switch to 5G, which is very hit and miss in my house. I can find lots of comments about this in Apple communities, but suspiciously nothing at all from Apple or providers. In my experience, that usually means it’s a known problem without a fix. Anyone know of a solution?

1 REPLY 1
Northerner
Grand Master
Grand Master

Hi @eb154 

What router and wifi/ network are you using. It maybe an issue with your router as people just assume its the phone (not uncommon).

For example IOS used to have issues with the eero I use. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.