14-02-2023 01:38 AM
I made a order od Iphone 14 pro 512 gb on 27 January 2023
and paid 50 pounds upfront cost,
Order got cancelled after two days, but payment not recieved till date 13.02.2023
14-02-2023 06:15 AM
@saifhayat You’ll have to call customer services about this.
14-02-2023 09:58 AM
14-02-2023 10:39 AM
14-02-2023 11:33 AM
14-02-2023 11:45 AM
Hi @saifhayat,
Please get in touch with Customer Care so the team can chase this up for you.
They'll be happy to help. 🙂
James
14-02-2023 12:51 PM
14-02-2023 01:09 PM
I'm sorry for any inconvenience caused @saifhayat
Our Customer Care Team will be able to check why your refund has failed and reprocess it for you.
James
21-02-2023 01:23 AM
21-02-2023 07:43 AM
Hello @saifhayat.
Following your previous post did you manage to speak with our customer care team?
Katie