02-10-2022 11:10 AM
Hi,
i ordered the 2nd gen airpods pro on friday and i then received a confirmation email but nothing further, no tracking number or delivery updates. the order is supposed to be here today or tomorrow but i have not gotten any notifications of what is happening with it
what should i do?
02-10-2022 11:20 AM
@ibby13631 There is nothing you can do except wait till they get delivered. You’ve ordered you’ve got confirmation of that order and you’ll receive them. I very much doubt you’ll get them today if you ordered Friday more like Monday at the earliest.
02-10-2022 11:30 AM
well that's kind of the issue, i havent been told when they will be delivered exactly or got an email since.
i wont be home for most of the week until friday and they said i need photo id to collect the package which means family members cant pick it up for me.
i need to be able to change the delivery options at least but i havent got an email with that option from ee or the delivery company
02-10-2022 01:26 PM
Hi @ibby13631
Welcome to the community.
If they were in stock, the delivery is likely to be tomorrow. DPD will be in touch with more information.
A family member can sign for it using their own ID, as long as they have the same surname as you.
Chris