15-11-2022 01:06 PM
Hi, my phone has been stolen and I am trying to get a new one. My insurance provider needs proof of usage. I have got it from EE but now they are saying that the IMEI does not match what is on their system. I got a replacement phone from them but EE has not updated it on their system
15-11-2022 01:47 PM
@Skilly51 You need to call customer services again and get this corrected.