wifi connections

colin6969 · ‎19-03-2022

my phone has stopped connecting to wifi when I'm out of the house. When I get home I get all my messages and notifications at once?

Leanne_T · ‎19-03-2022

Hi @colin6969

Thanks for coming here.

Do you have signal showing when you leave home?

Is there another WiFi network you usually connect to away from home?

Leanne 🙂

Chris_B · ‎19-03-2022

@colin6969 Is cellular data enabled for those apps ? Wi-Fi and cellular data are two different types of internet connection.

XRaySpeX · ‎19-03-2022

Sounds more like your phone has stopped connecting to the EE mobile network while you are out the house but is connecting to your Home BB when you get back. Had you been connecting to the EE mobile network while you are out you would have got your messages and notifications on-the-fly.

Do you have your Mobile Data setting set to ON on your phone?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

colin6969 · ‎20-03-2022

All sorted, thanks for all your help!

XRaySpeX · ‎20-03-2022

Thanks, you're welcome. Glad to be of assistance and to hear that it has now been sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)