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Unlock network code NUC

Jennifer60
Explorer

Hi, I need to organise an unlock network code NUC asap. Unfortunately nobody at EE told me I need this and now am in South Africa with a Vodacom SIM  and stuck ! The live chat start conversation in the Help doesn't become active so can't use that. Any ideas  please community ???

3 REPLIES 3
Chris_B
Grand Master
Grand Master

@Jennifer60  Please read THIS on how to make this request.     Why would someone from EE tell you that you need to unlock the device unless you ask them.  

Thank you very much Chris. I look forward to a successful resolution. The
thing is two separate staff members recommended that I buy a local Sim card
but neither mentioned the step of unlocking the device. And nowhere under
the Roaming section in the Help function did I see a mention of Nuc or a
link to the steps you have sent me
XRaySpeX
Grand Master
Grand Master

You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no., which you can obtain be dialling *#06# into its keypad.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)