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Sim works galaxy s7 but not in a13 , just says network not registered

Mangy888
Explorer

‎09-06-2023 06:16 PM

 
0 Helpful
3 REPLIES 3
Northerner
Grand Master
Grand Master

‎09-06-2023 06:47 PM

Hi @Mangy888 

Is your A13 unblocked? 

Have you tried turning on airplane mode, then turning airplane mode off. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Mangy888
Explorer
In response to Northerner

‎09-06-2023 07:25 PM

Yeah tried that , no good
0 Helpful
Katie_B
EE Community Support Team
In response to Mangy888

‎10-06-2023 07:54 AM

Thanks for getting back to us @Mangy888. 

I would recommend giving us a call and speaking with our technical care team who can run a full diagnostics for you. 

Katie

0 Helpful