Joined EE September 2023. SIM only package. Once the new SIM was in and the phone was back how I wanted it I tried to enable RCS chat feature, it failed. Did some research and saw about the issue with swapping between Google and Samsung messages. Left it two weeks, tried again same issue. Forgot about it for a month, tried again and same issue. My sister has the exact same issue, but she got a new phone with EE. Really want this fixed, but not keen on other messaging apps.
They did keep my old number and moved it onto a new SIM. The SiM details still show a different number. Not sure if this is the issue, if so how can it be fixed?
