Samsung galaxy watch 5 pro LTE can't add a data plan get a 212 error

[sgone59]

I can't add a data pack to my Samsung galaxy watch 5 pro LTE, I keep getting a 212 error my watch and Flip 4 have the latest software so what do I need to do

[Christopher_G]

Hi @sgone59 

If you have a chat with our Mobile Care team, they'll be able to check your account from our side an help get this set up.

Chris

[sgone59]

ok thanks - I'll give them a call