S22 ultra locked

caldri · ‎14-01-2023

Have an S22 ultra which says to many login attempts. Locked out, new phone and EE sais I have to speak to Samsung, think they need to except responsibility. No way of unlocking

Northerner · ‎14-01-2023

Hi @caldri

You'll have to wait and the device will let you back in. You've likely touched the screen or something in your pocket has touched the screen. It locks you out for 5 then 20 mins...

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

XRaySpeX · ‎14-01-2023

You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Menu > Account Settings > Unlock your SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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