cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Cannot receive text

Nadanator
Visitor

Hi there,

 

I am also having this problem. 6 days ago I was receiving messages and now they have just stopped. Trying to log into my banking and tax back in the UK.

 

I tried to follow your instructions in 2 different phones and desktop but these steps do not appear anywhere on the page, I even searched for them 'Parental and Data Controls > Enable Roaming and also Make calls abroad from the UK'.

 

Could I please get a little more help please I dont know what to do 😞

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Nadanator

 

Thanks for coming here. 

 

Can you receive texts from other numbers, is this verification texts you aren't receiving? 

 

Can you receive calls? 

 

Do you have a pay as you go or pay monthly account?

 

Leanne 🙂