26-11-2022 09:03 AM
Hi,
I'm struggling with my phone. Network coverage is apparently good but my phone says network unavailable.
This means when I try to make, receive any calls it is doing this as a WiFi call and while I can hear other people no one can hear me.
Phone has been on and off, removed SIM to check for dust or anything and replaced, disconnected and reconnected WiFi
It's a google pixel if that makes any difference
What else should I try as there is no way to contact ee other than by phone and as they won't be able to hear me I don't think that will be productive.
26-11-2022 09:29 AM
Hi @LouV28
Thanks for coming here.
Does the status checker show any reported problems for the area, if you select 'Check Status'?
Leanne.
26-11-2022 10:02 AM
26-11-2022 10:08 AM
@LouV28 Did you use the report a problem on that page ?
26-11-2022 10:46 AM
28-11-2022 07:25 AM
Hi @LouV28
Thanks for reporting this to us.
Our network team will get the area looked into and keep you updated.
Leanne.