Galaxy Samsung Watch 5 LTE doesn’t work

[Glazzo87]

I recently got a Galaxy Samsung Watch 5 Pro, so the LTE version.

I was under the impression, that once purchasing a data plan I would be able to make and receive messages on my watch with my phone being off! 
The calls work, but messages don’t.

What’s the point of paying £7 for a plan that only enables me to call?

Is this a problem with Samsung, or EE?

[James_B]

Hi @Glazzo87,

Welcome to the EE Community. 🙂

In the wearable app, have you turned on remote connection in advanced features?

Your phone will need to be turned on for message notifications to be shared with your watch.

James

[Squallmax]

I have the same problem here any help please?

[Jon_K]

Hi @Squallmax.

Have you followed the advice above to try and get this to work?

Jon