29-11-2023 07:27 PM
I just upgraded to a Samsung Galaxy A34 G5. The default screen lock type is by PIN, secondary option is face recognition (set up by EE store staff).
However, most of the time the screen can be unlocked simply with just a swipe. It seems to take ages until the PIN lock comes into effect.
How I can change this and disable the swipe option? The phone should always ask for the PIN.
29-11-2023 07:36 PM
Hi @HMG5
You have to wake the screen for the pin lock to activate.
Settings - lock screen you can change the settings.
Thanks
29-11-2023 07:46 PM - edited 29-11-2023 07:46 PM
Hi @Northerner,
When I wake up the screen the PIN option only comes up now and again. Most of the time a swipe is enough. And I do not understand why.
Under 'lock screen' it is set to:
Nothing is selected for 'extend unlock'.
30-11-2023 08:07 AM
Hi @HMG5
Thanks for coming here.
Can you try going into Settings > Lock screen > Screen lock type, changing to None and then after changing this, go back and add PIN only.
Does this work for you?
Leanne 🙂
03-12-2023 10:22 AM
Mystery solved. The face recognition seems to kick in before the PIN option.
At least my phone is secure.
03-12-2023 10:57 AM
Thanks for letting us know @HMG5
Leanne 🙂