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Changing phone

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paulsj123
Visitor

‎17-07-2023 10:22 AM

I've got a new phone 2 months a go and I don't like it's a Google pixel 7 if I pay £200 can I change my phone to Samsung s23 ultra at the ee shop in south shields 

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Alex_M
Star Contributor
Star Contributor

‎17-07-2023 10:37 AM - edited ‎17-07-2023 10:39 AM

Hi @paulsj123,

If you text INFO to 85075 it will reply with the cost to upgrade to a new handset.

You can work it out yourself too by taking months remaining x monthly cost - 4%.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM

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Alex_M
Star Contributor
Star Contributor

‎17-07-2023 10:37 AM - edited ‎17-07-2023 10:39 AM

Hi @paulsj123,

If you text INFO to 85075 it will reply with the cost to upgrade to a new handset.

You can work it out yourself too by taking months remaining x monthly cost - 4%.

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
Useful Links: My EE | Live Chat | Bills | Usage | Network Coverage Checker | Abroad | APN Settings | PM
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