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TV guide issue on the EE TV app on mobile and Apple TV devices

There has been an issue this morning where the TV guide on the EE TV app has been showing errors. This was fixed pretty swiftly, but if you are still seeing errors, you'll need to exit and restart the app on your device.  Thanks, Nick

NickBS by • EE Community Manager
  • 297 Views
  • 0 replies
  • 2 Helpful

EE TV

How long does it take for Netflix & Now take to be activated after installation has taken place?

no UHD on bbc iplayer on ee TV box pro

Good afternoonI have recently joined ee from BT, and have today taken delivery of my shiny new ee TV box pro. However, as with my BTTV box pro, there is no UHD content available on iplayer via the box. I have checked the settings and they're on UHD 5...

Now TV error

Hi We recently got EE tv and had the now tv subscription. It has now stopped working on our tv and asks you to sign in to watch any programme. When you sign in it then says error on all 3 boxes and I can't use the app. When I log in on my mobile it w...

Resolved! TV Guide

Hi - new to EE TV! On the pro box, if you hit home there is a short cut to the TV Guide and a number of quick links to channels to the right of that. The BBC One shortcut takes you to the SD channel (001) rather than the HD one (101) - is there any w...

RH76 by • Investigator
  • 215 Views
  • 3 replies
  • 2 Helpful

Resolved! Powerline compatibility

Is the EE TV box mini compatible with the majority of Powerline Ethernet Adapters or are there specific models that are recommended?

nosse77 by • Visitor
  • 99 Views
  • 2 replies
  • 2 Helpful

Activation of Netflix, NOW TV and Discovery+

Anybody else finding this impossible?Call EE - no answer for over an hour!Try the ee.co.uk/go/partneractivate link to activate discovery+ and the link isn't recognised or isn't working!Try and log in to NOW TV? Doesn't work either....when the e-mail ...

Resolved! Quest tv channel

Hi everyone. Is quest available on BT/EE TV?, I’m getting mixes answers on google search functions.I definitely don’t have it in my programme list, if it should be there is there a way to get it?, I’ve already done a channel refresh.

P5ycho by • Investigator
  • 245 Views
  • 8 replies
  • 2 Helpful

Resolved! BT Wi Fi Extender issue with EE TV Box mini.

I am having a problem with the EE TV box mini. Changed to EE from BT for broadband and TV. They did not send a replacement router as they said all my old BT equipment would work fine. This included a BT WiFi extender for the bedroom (BT Essentials Wi...

Mini TV box showing btp 15000

Just tried to set up my new mini box and getting code btp 15000 and won’t let me view any channels. I am an EE TV customer and my main TV box works OK, letting me view all channels including my big sport channels Can anybody please help? Thanks John

JG221 by • Investigator
  • 152 Views
  • 4 replies
  • 2 Helpful

EeTV

Hi can anyone help if possible I’ve been trying to get my eetv working for over a week now I’ve reset the box every single day and it still will not work I cannot watch any channels at all wether is normal terrestrial tv or the subscription channels ...

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