Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No hd channels on new ee TV mini box

Ianm9981
Explorer

‎30-04-2024 01:02 PM

Just got ee TV today and setup the main box and 2 mini box's, main box has hd channels fine but all hd channels are listed but when I go to watch it just says you need to set up  or add to your TV package. Any help?, I have the complete package so it's not a subscription problem

0 Helpful
3 REPLIES 3
DarrenDev
EE Employee

‎30-04-2024 01:09 PM

You should just be able to click the button to enable the channel - this only needs to be done once.  Have you tried it?

0 Helpful
Ianm9981
Explorer
In response to DarrenDev

‎30-04-2024 03:28 PM

I've tried that but when I click ok it just goes to a blank screen and does nothing I've tried leaving it for over an hour but still nothing?

 

0 Helpful
DarrenDev
EE Employee
In response to Ianm9981

‎30-04-2024 03:30 PM

OK.  And if you leave that channel and go back to it again, does it prompt with the same "set up or add" message?

0 Helpful