03-05-2024 09:37 AM
When I read about porting number to EE it seems to suggest will be done within 24hrs
I got PAC code from Vodafone on 2nd May and gave to EE same evening.
text this morning (3rd May)
“Hi from EE your port will complete on 07/05/2024”
How come it’s to take 5 days?
03-05-2024 11:12 AM - edited 03-05-2024 11:33 AM
It takes 1 working day.
As you presented the PAC on Thurs. evening, porting will be started on Fri. & completed the following Tues. (Mon. being a Bank Hol.)
03-05-2024 11:30 AM
@XRaySpeX wrote:
As you presented the PAC on Thurs. evening porting will be started on Fri. & completed the following Mon.
It's a welcome addition that EE are now notifying of port-in dates when PACs are submitted, that should avoid a few CS queries.
No port-ins should take longer than a single day to complete unless there is a problem. So if a port-in is set for a Friday, it should be complete during that same Friday.
Ports that complete on Monday should be those that start on the same Monday. In this specific case, it sounds like Friday was unavailable as a porting day thus it's set for the next working day - Tuesday 7th. That may even be deliberate to avoid the potential for external issues with the port over the Bank Holiday weekend.
03-05-2024 11:38 AM
@bristolian : I forgot this Mon. is a Bank Hol. So I amended my post to complete on Tues, agreeing with EE's prediction.