12-07-2023 06:02 PM
Good Afternoon,
Today I did upgrade to my SIM plan ( 2x unlimited data for 18£ each/monthly) for me and my wife we both are existing EE customers. I've been told by one of your agent that this upgrade will apply automatically to my SIM (which did) but the second one (wife's one) will be delivered by post. My question is can we move her old number to that new SIM card once it will arrive? It is very important for us to keep her old phone number.
Kind regards,
Solved! See the answer below or view the solution in context.
12-07-2023 06:12 PM
12-07-2023 06:06 PM
@Mimik96 Yes you can,
12-07-2023 06:08 PM
How do I do that?
Shall I call customer service or there is an option to do it online?
12-07-2023 06:12 PM
12-07-2023 06:15 PM
Thank You vey much Chris.