27-09-2023 09:44 AM
hi there,
i don't know if this is possible but would it be possible to revert back to my old number?
I have an important account which is linked to the number and its the only way i can gain access.
I have tried to call the number but it goes straight to an ee answer machine and texts wont go through.
I have tried contacting support to gain access but they advised they would need either access to my old number or my bank account which was shut down 3 years ago.
Even if i could get the texts forwarded onto my account for 1 hour i could resolve the issue.
Jamie
27-09-2023 10:37 AM
Hello @jamiebrxxn.
Welcome to the community.
Unfortunately, once a number is changed or cancelled it is not possible to get this back.
Katie