@kkyu : Your £20 pack will auto renew when it expires as you have enough credit to buy it. PAYG credit is not refundable nor transferable. What you could do is stop your current pack renewing by texting STOP PACK to 150 before it expires. Then you can use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your remaining PAYG credit balance.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
