17-04-2024 01:29 PM
Hi, where is customer service? My pack not working, spent money, new account, new sim card, why is not 5g on pays you go? Why the system wrong working,
17-04-2024 01:27 PM
Please refund me the money, my pack was not working how to contact people or customer service
17-04-2024 01:52 PM
@djphotographer If you have purchased a pack and it’s not working have you tried restarting the device
PAYG isn’t advertised as having 5G that was your assumption.
If you want to speak with customer service then you’ll need to call them on 150 from an EE device
17-04-2024 01:55 PM
Where are you?
What does texting AL to 150 from your no. fully report verbatim (it is free)?
18-04-2024 12:36 PM
Only call? Nobody is here? Nobody is on chat?
18-04-2024 01:04 PM - edited 18-04-2024 01:07 PM
Plenty are here but this isn't CS but a user discussion forum.
You were asked Qs which those who are here might have helped you with but you never responded.
18-04-2024 03:25 PM
@djphotographer - EE's PAYG has never had 5G available; only 4G available at the moment for PAYG.