11-10-2022 09:26 AM
On occasion when I receive a text there is no notification & it simply drops into the senders box so unless I spot it I don’t know it exists.
11-10-2022 11:38 AM
Hi @Stuartb356.
Welcome to the community.
How often would you say this happens?
What phone are you using?
Jon
11-10-2022 12:33 PM
11-10-2022 01:18 PM
Thanks @Stuartb356.
What phone were you previously using before this one?
Do you receive phone calls without issue?
Jon
12-10-2022 10:18 PM
13-10-2022 08:24 AM
Thanks @Stuartb356.
Do you still have the old phone?
If so, are you able to try using your SIM in the old phone for a few hours?
This will help to confirm that the problem lies with the phone and not the SIM, and at that point we can look into resetting the network settings or the whole phone.
Jon