Good evening hive mind,
I recently got the new pixel watch, love it.
However today it has stopped working. The scroll feature is locked on up so I cannot use the watch. The screen just scrolls up and up and up. I scroll down it scrolls back up again.
Bit frustrating as the watch is barely 3 weeks old, so I contacted the online team who said take it to my local store for repair. The store said not us you should just get a replacement.
A bit of back and fourth and as I am outside the 14 days order window it apparently it now has to go for repair.
My questions:
Has anyone else had a problem with pixel watch?
Does the thought that it has to go repair and not be replaced seem right if the store agree it is faulty? NB (It has no physical damage or misuse and to me appears to be a build or software bug) It doesn't seem right to me something so new I need repaired and not replaced as faulty, assuming a repaired product will lose warranty?
Finally if the watch cannot be repaired, will it be replaced? In the repair request it says nothing of the sort?
Have a lovely Monday
