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EE app dont recognise me as a account owner

pis
Visitor

My device with EE SIM card is Poco X4 Pro 5G and EE doesn't have option to register the mobile, so doesn't recognise me as owner of my account. This is creating many problems in my broadband and management of my account.  How to fix it?

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

How so? What's stopping you adding its mobile no. to your online MyEE?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)