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Auto cease

Carlregan93
Visitor

‎04-05-2024 07:46 PM

Hi I've recently started a plan for tv and broadband and I'm waiting for the TV box and WiFi box to turn up. 

I have checked my orders to see if there have both been dispatched yet and in my orders it was says my order has been cancelled even though I have never cancelled it it says something about a auto cease. 

can anyone explain what's going on it's currently late in the evening and don't want call up I'm hoping someone will have some information for me thanks 

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Northerner
Grand Master
Grand Master

‎04-05-2024 08:21 PM

Hi @Carlregan93 

There is no account access on these forums. For specific account assistance you'll need to speak to EE CS.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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