no OTP verification codes received

[olabayor]

Am having same issue I have called the customer  care but they couldn't  do anything...

This is frustrating I just ported from Lebara to EE, am regretting  it now

[Leanne_T]

Hi @olabayor 

Thanks for coming to the community. 

When did your number transfer to EE? 

Can you receive texts from other numbers? 

Leanne. 

[olabayor]

I transfered to EE last month precisely  between 25 and 26th of January...

I need the OTP for my bank verification  from my home country. Up till now your technical team couldn't do anything even after calling this morning.

I was confused initially  but after seeing this from other people I can see this is a general problem. I regretted changing to EE...

[Leanne_T]

Hi @olabayor 

I am sorry to hear this, did the team complete a network refresh or raise a support ticket to get this investigated? 

Leanne.